Announcement
H E Y ⋆ H I ⋆ H E L L O ! So glad you are here, feel free to take a peek around...
We plant a tree for every order with Ecologi! 🌱🌱🌱
More info on my products and a look at what we get up to behind the scenes can be found at www.lovepiecesofeight.com
All items are hand crafted with much love and care in my Warwickshire studio and can be shipped worldwide. If you are interested in a bespoke design, please get in touch!
Featured items
Items
All Items
Reviews
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Heather on Mar 14, 2024
5 out of 5 starsThese rings are absolutely beautiful! Carly was so lovely and helpful throughout the whole process - would 1000% recommend :)
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Debs on Mar 10, 2024
5 out of 5 starsA very responsive seller who answered my questions quickly and thoroughly. Delighted with the rings I ordered, so dainty and pretty. Delivered in the timeframe and beautifully packaged. Thank you.
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Debs on Mar 10, 2024
5 out of 5 starsA very responsive seller who answered my questions quickly and thoroughly. Delighted with the rings I ordered, so dainty and pretty. Delivered in the timeframe and beautifully packaged. Thank you.
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Lois on Dec 22, 2023
5 out of 5 starsThis necklace is even more beautiful than the photos, it arrived in good time and well packaged. It was easy to provide the engraving details at the point of order. I'm really happy with the item and would use this seller again.
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Claire on Dec 18, 2023
5 out of 5 starsPerfect bracelet. Response to message were helpful as fast and delivery was so so fast
About lovepiecesofeight
sterling silver jewellery ⋆ hand stamped vintage cutlery.
Shop members
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Carly.
Owner, Designer, Maker
Hi I'm Carly - I am the chief stamper, maker & tea drinker at Love, Pieces of Eight. I am a full time Student Nurse & love tinkering around in my home Studio in Warwickshire in my spare time, making all the pretty things for my lovely customers.
Shop policies
CANCELLATION POLICY
If you wish to cancel an order please contact us via email ASAP at hello [!at] lovepiecesofeight.com
If a commission or an order has been processed before cancellation you will incur charges for any materials, work or postage fees attached to that order or commission.
RING RESIZING
All rings are custom made to size for each order, we do not hold stock of any rings. So when ordering or purchasing a ring it is the customer’s responsibility to ensure that they have chosen the correct size. We also sell ring sizing bands if you aren't sure. The customer may incur a small charge to cover the costs of resizing, remaking and any additional postage costs relating to any sizing adjustment/exchange.
JEWELLERY CARE
We cannot not be held liable for abuse, alteration or normal wear and tear of an item. Please be careful with your jewellery and when wearing your items, as some of them are very delicate. We provide care instructions on how to care for your jewellery on our website + within every order package and are unable to take responsibility for items damaged by not following these recommendations. Some gemstones are easily cracked or chipped when knocked and we cannot accept liability for any cracks or chips that occur after purchase.
REPAIRS
We know accidents can happen - we've been there ourselves! If you break or damage your jewellery, we offer complimentary repairs on all orders (depending on the extent of the damage and if it is possible to repair) within 30 days of purchase. Buyers are responsible for shipping item(s) back and the cost of re-delivery. Please note, if there is a great amount of work involved to repair, parts are missing or damaged beyond repair and require replacement, there will be a cost for the labour and/or to replace these materials/parts. If it appears to be a manufacturing fault, then I will repair or replace it for free. Please email me with pictures + details of the issue and I will be in touch as soon as possible with the options.
RECEIPTS
To stay environmentally friendly, paper receipts are not included in the packages, however the receipt is available online/via email. If you don't receive your email receipt, please check your “spam” folder, as occasionally emails mistakenly end up there. If it’s not there, please contact us. If you require or would prefer a paper receipt, please add a note at checkout or email me hello [!at] lovepiecesofeight.com
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
If you have a coupon code, please remember to enter it upon checkout as refunds cannot be given after orders have been placed.
Shipping
Depending on current order volumes, I will ship your item out as soon as I can to you - however, I don't like to rush orders, I want to take the greatest care and provide beautiful, high quality items that my recipients will be happy to receive and excited to show off.
I aim to dispatch all items within 3-5 working days (before shipping), however please check my home page for the current turn around time, as it may be longer during busy periods (e.g. Christmas, Valentines Day, Mothers Day etc.).
SHIPPING METHODS
All UK orders include FREE standard shipping via Royal Mail 2nd Class or you can upgrade shipping to Royal Mail Tracked 24 for £3.50.
All non-UK packages are sent by Royal Mail International Tracked which is tracked in the UK + overseas with online confirmation of delivery provided.
Postage costs are dependant on the county selected and will be calculated at checkout. Shipping costs include shipping fees and packaging materials.
Standard shipping times are currently:
2-4 working days* - UK
3-5 working days* - EU
5-7 working days* - Rest of the world
POSTAGE UPGRADES
UK - ROYAL MAIL TRACKED 24 - £3.50
This service aims to deliver parcels within 1-2* working days. Proof of delivery is standard with this service and you can track your item online using Royal Mail's Track & Trace service with the tracking number you will be provided on your shipping confirmation.
* Please note these estimated timescales are not guaranteed and unfortunately any delays are out of our control. On occasion items may take longer, up to 25 working days in some instances. (especially during busier times). Please also note i can only consider an item is lost once 15 working days have passed (UK), 20 working days have passed (EU) or 25 working days have passed (Rest of the world).
CUSTOMS
International buyers please note: you are responsible for paying all customs/taxes applicable to any purchases or sales of items you make on the site. I am not responsible for delays due to customs. If you fail to pay customs fees, refunds will also not be given until I receive the parcel back. I am also unable to give you a refund on items that are made to order or personalised, nor the shipping fee.
I am not responsible for lost or stolen purchases and/or for items that are shipped to the incorrect address. Please double check your address when you checkout as if an order is returned to me because of an incorrect address, there will be a re-delivery fee charged to re-send.
PRIORITY RUSH ORDERS
If you need an item and have a short timescale, do message me - I will always do my very best to accommodate but sometimes it may not be possible. It will be based on our discretion if we can create the piece in the given timeframe. Please contact us directly prior to ordering. All priority rush orders will be subject to a priority fee of £10.00.
RECEIPTS
To stay environmentally friendly, paper receipts are not included in the packages, however the receipt is available online/via email. If you don't receive your email receipt, please check your “spam” folder, as occasionally emails mistakenly end up there. If it’s not there, please contact us. If you require or would prefer a paper receipt, please add a note at checkout or send me a message.
Additional policies and FAQs
Please ensure you check the text required and that spellings are all correct as the text given on the order, will be the exact text stamped on to your item.
HAND STAMPING
Please note that all of my personalised pieces are hand stamped by me (with a hammer and metal stamp). Because each letter is individually hand stamped, and not machine engraved, there may be a slight impression on the opposite side of the disc from the force of the stamping. I do try my very best to make sure that each letter is centred and neatly stamped, however, they may not be perfectly straight. This is the charm of hand stamping and makes them each one of a kind and unique.
Privacy
I will only use your contact information, shipping & billing address:
* To communicate with you regarding your order
* To fulfil and post your order
* For legal reasons
More information
Frequently asked questions
How long will my order take?
HOW LONG WILL MY ORDER TAKE?
My production time for personalised/custom made jewellery is usually 3-5 business days, before shipping, however please check my home page for the current turn around time, as it may be longer during busy periods.
Depending on current order volumes, I will ship your item out as soon as I can to you - I don't like to rush orders, I want to take care and provide good quality items that my recipients will be happy to receive and excited to show off.
Are jewellery items Hallmarked?
I only work with silver classified as "Sterling Silver". This is an alloy of silver made up of 92.5% of silver and 7.5% of other metals, usually copper.
In accordance with the Hallmarking Act 1973, I hallmark all of my silver items weighing over 7.78g in compliance with current UK law & legislation. If the silver content of a piece of jewellery is less that 7.78g in weight - it will instead, where appropriate be marked with .925 to show that it is "Sterling Silver", which also helps keeps the cost down for you.
Should you wish to have your item that is below the 7.78g threshold hallmarked with the full hallmarks, this can be done upon request for an additional fee. Please note that hallmarking may add to manufacturing timescales.
What is Hand Stamping?
All of my personalised pieces are hand stamped by me (with a hammer and metal stamp). Because each letter is individually hand stamped, and not machine engraved, there may be a slight impression on the opposite side of the disc from the force of the stamping.
I do try my very best to make sure that each letter is centred and neatly stamped with an even depth, however they may not be perfectly straight, aligned or of equal depth. This is not considered a defect and instead adds to the hand stamped charm & makes them each one of a kind and unique.
Do you do custom or bespoke order requests?
Absolutely. These are some of my favourite orders to receive and make. I'd love to work with you on making your own very special commissioned piece. Please do get in touch, I would love to hear your ideas.
Do you offer a Gift Wrapping Service?
I don't currently offer a Gift Wrapping service, however all items will arrive thoughtfully packaged in a beautiful branded foil embossed gift box or branded earring cards (for small studs), ready for gift giving. More details are available on each individual listing.
Do you offer wholesale / bulk discounts?
Yes, I will consider all wholesale orders. Bridal & Corporate Events discount / discount for large orders is available, so please do contact me for further information.
Seller details
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